How to File a Cyber Crime Complaint?

Cybercrime is a growing threat in today’s digital world, impacting millions globally and causing financial, emotional, and reputational harm. With cyber attacks happening every 39 seconds and the global cost of cybercrime projected to reach $10.5 trillion by 2025, knowing how to report these crimes is crucial for individuals and businesses alike.

This article provides a step-by-step guide on how to file a cyber crime complaint in India and practical tips.

The Alarming Rise of Cyber Crime

Global Impact: In 2023, 33 billion accounts were breached, translating to 2,328 breaches per day and 97 victims every hour.
India’s Scenario: The number of cyber crimes reported in India continues to rise, with cyber fraud being the most common type.
Financial Losses: Between January and April 2024, Indians lost significant amounts to cyber frauds, reflecting the urgent need for awareness and prompt reporting.
Common Attacks: 80% of reported cyber crimes are linked to phishing, making it the most prevalent cyber threat.

Where to File a Cyber Crime Complaint

You can file a cyber crime complaint either online or offline:

Online: The National Cyber Crime Reporting Portal (NCRP) at cybercrime.gov.in is the official platform for reporting all types of cyber crimes, with a special focus on crimes against women and children.
Offline: Visit your nearest cyber crime cell or local police station. If there is no cyber crime cell in your city, you can register an FIR at any police station.

Step-by-Step Guide to Filing a Cyber Crime Complaint Online

Step 1: Visit the Official Portal

Go to cybercrime.gov.in.
Select your preferred language (English or Hindi).

Step 2: Choose the Relevant Category

Options include:
- Women/Child-Related Crimes
- Financial Fraud
- Other Cybercrimes

Step 3: Register or Log In

New Users: Create an account using your state, email ID, and mobile number. Verify with OTP.
Existing Users: Log in with your credentials.

Step 4: Fill in the Complaint Form

Provide accurate details of the incident.
Upload supporting evidence (screenshots, documents, links).
Enter your contact details for further communication.

Step 5: Submit Your Complaint

Review all information.
Click “Submit.”
Receive an acknowledgment number for tracking your complaint.

Tracking Your Complaint

Filing an Anonymous Complaint

The portal allows anonymous reporting, especially for crimes involving child sexual abuse material or explicit content.
You do not need to provide personal information, but incident details must be complete for authorities to act.

Supporting Documents Required

Depending on the type of cyber crime, you may need to provide:

Email Abuse: Written complaint, copy of the email, complete header, and email trail.
Financial Fraud: Last six months’ bank statements, highlighted fraudulent transactions, phishing SMS/email proof, address and ID proof.
Data Theft: Copy of stolen data, details of suspected employees, appointment letter, and NDA.

Useful Helpline Numbers

Cyber Crime Helpline: 1930
National Police Helpline: 112
National Women Helpline: 181

What Happens After Filing?

Complaints are forwarded to the relevant State/UT law enforcement agencies for action as per law.
For financial frauds, the “Citizen Financial Cyber Fraud Reporting and Management System” helps in immediate reporting and fund recovery. Over ₹1,200 crore has been saved in more than 4.7 lakh complaints since its inception. Read more.

Key Tips for Effective Reporting

Provide complete and accurate details for prompt action.
Attach all relevant evidence.
For urgent cases (like ongoing financial fraud), call the helpline immediately before filing online.
If your complaint is not accepted at the local police station, escalate to the Commissioner or Judicial Magistrate.

Final Thought

With cybercrime incidents on the rise, timely and accurate reporting is essential. The National Cyber Crime Reporting Portal and dedicated helplines make it easier than ever to seek help and justice. Stay vigilant, keep your digital evidence safe, and don’t hesitate to report any suspicious activity-your action can prevent further harm to yourself and others.

Stay safe. Report cyber crime. Help build a more secure digital India.
If you need more information, please leave your queries in the comments below.

How to File a Cyber Crime Complaint?