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SecuGen Corporation ● UIDAI Registered Device Ports 11100–11105 / 8443 Hamster Pro 20 / HU20 / L1 Ready

SecuGen Hamster Pro 20 RD Service Test Page

Online diagnostic test utility for SecuGen Hamster Pro 20 (HU20), Hamster IV, Hamster Plus, and L1 biometric fingerprint scanners. Scan local Registered Device (RD) Service ports (11100–11105) and WebAPI endpoints, inspect firmware metadata, extract hardware serial numbers, and perform live biometric capture tests for Aadhaar, AEPS, CSC, and Ayushman Bharat portals.

SecuGen Hamster Pro 20 Biometric Scanner RD Service Test Online
✓ Hardware Verified Hamster Pro 20
Diagnostic Controls 127.0.0.1 (Candidate 11100-11105)
Instructions for Testing:
  1. Connect your SecuGen Hamster Pro 20 scanner via USB.
  2. Confirm SecuGen RDService or SGIBioSrv is running in services.msc.
  3. Click 1. Run Initialization & Port Scan to locate the active driver port.
  4. Use Device Info and Test Device to verify hardware communication and biometric capture.
Advanced PID Capture Parameters +
SECUGEN RD SERVICE TERMINAL - LOCALHOST [11100-11105]

==> SecuGen RD Service Diagnostic Console Ready.

==> Click '1. Run Initialization & Port Scan' to scan localhost ports 11100–11105.

SecuGen SEIR Optical Sensor Idle / Waiting
Inspect Raw XML Responses (RDService, DeviceInfo, PidData) +
Pre-Flight Diagnostic Checklist
✓
SecuGen RD Service Installed & Running

Verify in Windows Services (services.msc) that 'SecuGen RDService' or 'SGIBioSrv' is Running.

✓
Localhost Ports 11100 to 11105 Open

Windows Defender Firewall must permit local HTTP loopback communication on 127.0.0.1.

✓
Direct USB 2.0/3.0 Connection

Plug scanner directly into a motherboard USB port. Avoid unpowered extension hubs.

✓
Clean SEIR Optical Prism

Ensure the patented SEIR sensor glass is clean and free of dust, oils, or smudges.

SecuGen Hardware Reference
Model Certification Features
Hamster Pro 20 (HU20) L0 Certified 500 DPI, IP54 Water/Dust resistant, Auto-On™
Hamster Pro 20 L1 L1 Mandate On-chip hardware cryptographic secure element
Hamster IV STQC Certified Heavy-duty optical biometric reader with Smart Capture™
Hamster Plus FIPS 201 Ready Compact desktop USB fingerprint reader
RD Service Error Codes
Code Description & Action
0 Success: Fingerprint captured & encrypted.
53 Device Not Found: Scanner disconnected from USB.
54 / 700 Capture Timeout: No finger placed on sensor within timeout.
720 Device Not Ready: Scanner initializing or driver busy.
-1307 Port Lock / Busy: Another application is accessing the scanner.
Step-by-Step SecuGen RD Service Testing Guide
1
Connect Scanner & Verify Driver Status

Plug your SecuGen Hamster Pro 20 (HU20) or Hamster IV into a USB port. Press Win + R, type services.msc, and ensure SecuGen RDService status is Running.

2
Run Initialization & Port Scan

Click 1. Run Initialization & Port Scan. The browser will query localhost candidate ports (11100 to 11105). Once discovered with status READY, the active port will be selected in the dropdown.

3
Inspect Device Information & Serial Number

Click Device Info to verify model (MI), provider ID (dpId), and certificate validity. Click Serial Number to extract the hardware serial number (srno) directly from device memory.

4
Perform Biometric Capture Test

Click Test Device. The red LED on the SecuGen SEIR optical prism will illuminate. Place your finger firmly on the glass sensor. The tool will parse the captured PID Data XML and display the Quality Score (qScore).

Frequently Asked Questions (FAQ)
SecuGen RD Service for UIDAI Aadhaar binds to candidate ports between 11100 and 11105 on 127.0.0.1 (localhost). Our online diagnostic scanner automatically probes all candidate ports to discover your active SecuGen driver node.
Connect your Hamster Pro 20 scanner to your PC via USB, confirm that SecuGen RDService is running in services.msc, and click 1. Run Initialization & Port Scan. Once discovered with status READY, click Test Device and place your finger on the red optical glass.
Under UIDAI Aadhaar specifications, L0 devices perform cryptographic encryption within the host PC's driver software. In contrast, L1 devices (such as SecuGen Hamster Pro 20 L1) incorporate a dedicated hardware cryptographic secure element inside the scanner itself, ensuring biometric templates are signed and encrypted on-chip before leaving the device.
Error 53 or 'Device Not Ready' occurs if the USB cable is loose, connected to an unpowered hub, or if driver initialization was interrupted. Disconnect the USB cable, wait 5 seconds, reconnect directly to a rear motherboard USB port, restart SecuGen RDService in services.msc, and re-run initialization.
Click 1. Run Initialization & Port Scan to establish communication. Then click Serial Number. The tool sends a DEVICEINFO query and extracts the srno parameter, which matches the barcode serial printed on the rear sticker of your SecuGen reader.
Official SecuGen RD Service drivers for Windows, Android, and Linux can be downloaded directly from the official SecuGen India support portal. After running the installer, verify that the service is running in services.msc.

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