Morpho Fingerprint Scanner RD Service Test Page
Test and troubleshoot your Idemia MorphoSmart MSO 1300 E, E2, and E3 biometric scanner online.
Initialize the local Registered Device Service on 127.0.0.1:11100, inspect device firmware details,
extract hardware serial numbers, and verify biometric capture readiness for AEPS, PM-Kisan, and Jeevan Pramaan portals.
- Uninstall Conflicting Drivers: If you have RD service drivers from other brands (e.g., Mantra, SecuGen) installed, ensure only one active RD service is running on port 11100.
- Reboot System: Always restart your PC or laptop after installing or updating the Morpho USB driver software.
- Direct USB Port: Plug the Morpho scanner directly into a USB 2.0 or 3.0 port on the computer, avoiding external unpowered USB hubs.
Welcome to Morpho RD Service Diagnostic Console.
[Step 1] Connect your Morpho scanner and click "Run Initialization" above.
-
Morpho RD Service Running: Open
services.mscon Windows and ensure Morpho RD Service status is "Running". -
Port 11100 Available: Verify localhost port 11100 is not blocked by antivirus software or Windows Firewall.
-
SSL Certificate Accepted: If using HTTPS, open
https://127.0.0.1:11100once in your browser to accept any self-signed local security warning. -
Active Subscription: Ensure your Morpho device annual RD Service maintenance contract has not expired.
| Device Model | Sensor Type | UIDAI Cert |
|---|---|---|
| MSO 1300 E | Optical 500 DPI | L0 Registered |
| MSO 1300 E2 | Optical 500 DPI | L0 Registered |
| MSO 1300 E3 | Optical 500 DPI | L0 Registered |
| MorphoSmart CBM | Embedded Module | L0 Registered |
| Code 700 | Capture Timeout: Finger was not placed within 10 seconds. |
| Code 720 | Device Not Ready: Cable disconnected or driver communication issue. |
| NOTREADY | Expired Subscription: RD Service validity must be renewed. |
https://127.0.0.1:11100, https://localhost:11100, or http://127.0.0.1:11100).
services.msc, and run Initialization again.
Device Information
Reviews (2)
Sanjay Kulkarni
Resolved my Error Code 720 (Device not ready). Followed the troubleshooting guide, tested capture here, and confirmed device is working before taking AEPS cash withdrawals.
Rajesh Sharma
Essential diagnostic utility for Morpho MSO 1300 E2/E3 devices. It immediately connected to localhost port 11100, verified HTTPS certificates, and captured biometric PID XML with quality score.