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4

My GlobalSat BU-353-S4 GPS USB dongle shows a solid red LED on Windows 11, but UCL software keeps showing:

GPS coordinates not acquired / COM port timeout

The Prolific PL2303 driver is installed. How do I get a stable GPS fix?

How long does your GPS take to get a satellite fix inside your Aadhaar centre?

600 votes

2 Responses

10

A solid red light on the BU-353-S4 means power is on, but satellite fix has NOT been acquired.

The LED must be blinking red for a valid GPS 3D fix.

Troubleshooting steps:

  1. Move the antenna near an open window or terrace with a clear sky view. Thick concrete roofs block satellite signals.

  2. In Device Manager → Ports (COM & LPT):

    • Verify the COM port number (e.g., COM3)
    • Set Baud Rate to 4800 (mandatory for UCL)
  3. Windows 11 driver issue: Prolific PL2303 requires driver version 3.8.31.0 or older.

    • Newer drivers from Windows Update cause Error Code 10 (device cannot start).
    • Download the older driver from the Prolific official site.
Device Manager → Right-click COM port → Update driver
→ Browse my computer → Let me pick
→ Select v3.8.31.0
SA
10

Before launching UCL, verify GPS reception with the GPSInfo.exe test utility (included with the BU-353-S4 package).

What to look for:

  • At least 4 active green satellite bars must be visible in GPSInfo
  • Accuracy should be below 10 meters

Once you see a valid fix in GPSInfo:

  1. Close GPSInfo
  2. Launch UCL client
  3. GPS will sync within 30 seconds

If you're indoors, placing the dongle cable outside the window via a USB extension works well.

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